Shift into a mindset of “radical candor” and understand how to effectively combine caring personally and challenging directly to give radically candid feedback
Understand the potential pitfalls of obnoxious aggression, ruinous empathy, and manipulative insincerity
Design powerful questions and processes for soliciting great feedback
Determine the best circumstances and approaches for providing the most constructive feedback to others
Employ Kim Scott’s managerial tactics to develop an organizational culture of radically candid feedback
The process of giving and receiving feedback is central to what makes any working relationship productive and useful—or disastrous. Feedback conversations can be particularly hard in the social sector, where people tend to be especially emotionally invested in the impact of their work. What would it look like to give and receive the pieces of feedback most necessary for growth, exactly when we need to hear them?
In this course, Kim Scott—author of Radical Candor: Be a Kickass Boss without Losing your Humanity, CEO coach, and former Operations Lead at Google—will share her personal experiences receiving and giving feedback in high-level management positions, and the framework that she has developed for giving and receiving the most appropriate and effective feedback.
Kim will present her “radical candor” framework to help you foster great working relationships and drive organizational change. This course is ideal for anyone who wants to expand their ability to provide the most constructive, candid feedback and establish effective, collaborative working relationships.
Format and Timing
Individual Course: This course is a series of videos and exercises you can work through on your own.
Platform: Udemy (+Acumen developed this course. We host this course on the Udemy platform.)
Timing: You can work through the materials at your own pace. There are no required times for you to log in. Your access does not end.
You can enroll up to 2 weeks after the start date of the course.
When will the next course be offered?
We offer our courses a few times a year. Sign up for our emails to be notified of the next time the course will be offered.
Do I get a certificate for this course?
You will earn a Statement of Accomplishment if you complete 5 of 6 assignments, including the final assignment, by the last day of the course.
How do teams work?
We recommend you find friends or colleagues for your team that you can meet with in person each week. Each team member should register for the course individually. You’ll then be able to form your team on the NovoEd platform once the course begins.
Do I have to complete the course with a team?
While we believe taking the course with a team will give you the best experience and chance of completing the course, it is possible to complete the course individually if you wish.
What should I expect from the assignments?
You will create a Life Map, develop your own personal story, integrate it into a larger presentation, and record your presentation for feedback from your classmates. You should allocate at least one hour a week to complete each assignment.
Kim Scott is the author of Radical Candor: Be a Kickass Boss without Losing your Humanity, and a CEO coach who had led effective teams across some ofSilicon Valley’s most successful companies. She is currently the co-founder and CEO of Candor, Inc., where she creates tools and teaches others to embed radical candor processes into their organizations. She previously led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. She also founded and served as CEO of collaboration startup, Juice Software. She holds an MBA from Harvard Business School.
"Clearly explained and easy to understand and use. Radical candor is an interesting topic that makes such a difference in any relationship. A very nice framework, and Kim is an engaging speaker." -Tim S.
"Kim has this quirky, anecdotal, and highly engaging style of teaching. You will carry her little stories away with you and, in many ways, I think her matrix, strategies, and tips will also apply to personal relationships. 5 stars!" -Anna A.
"Great content, accessible, really helpful guidance on how to apply in the real world." -Brooke L.
"Excellent course! It was engaging, relevant and well presented. Kim offers a great balance of theory and supporting examples to illustrate how to put the concepts into practice." -Jennifer W.