Identify the shortcomings of the traditional "monitoring and evaluation" mindset
Understand Acumen's Lean Data framework for impact measurement
Define the data collection opportunities in your customer journey
Create a streamlined survey to understand why your product, service or program is meaningful to customers
Identify an appropriate technology to rapidly collect data
Run a Lean Data sprint within your own company or organization
Practice presenting lean data along with insights and recommendations
Data doesn’t have to be daunting, and learning how to collect new insights to make better decisions is the catalyst for creating change.
In this course, you’ll learn Acumen’s Lean Data approach to measuring social impact, and discuss case studies from companies that have used Lean Data to gain new insights to refine their value proposition. Then you’ll select your own data collection tool, build a streamlined survey, and run a live demo with customers. This course is designed for social enterprises and non-profits who are in the early stages of building their impact strategy, and are looking for an agile, effective and low-cost way to better understand their customers and assess their social impact. It is not specifically designed for experienced monitoring and evaluation professionals – although they may find a range of useful tips and suggestions, especially with respect to remote surveying techniques such as phone calls and SMS.
From survey templates used by Acumen to step-by-step guides on organizing data, you’ll end the course by building basic data dashboards and creating an action plan to run your own Lean Data sprint.
FORMAT AND TIMING:
Team-Based Course: We strongly encourage (but do not require) that you take the course with a team of 2-8 people. We recommend working with friends or colleagues in person.
Platform: NovoEd (+Acumen developed the course. We host this course on the NovoEd platform.)
Timing: This course will be open for 5 weeks. You can work through the materials at your own pace while the course is open. There are suggested weekly deadlines to help you stay on track. The only firm deadline is the final day of the course.
You can enroll up to 2 weeks after the start date of the course.
When will the next course be offered?
We offer our courses a few times a year. Sign up for our emails to be notified of the next time the course will be offered.
Do I get a certificate for this course?
You will earn a Statement of Accomplishment if you complete 5 of 6 assignments, including the final assignment, by the last day of the course.
How do teams work?
We recommend you find friends or colleagues for your team that you can meet with in person each week. Each team member should register for the course individually. You’ll then be able to form your team on the NovoEd platform once the course begins.
Do I have to complete the course with a team?
While we believe taking the course with a team will give you the best experience and chance of completing the course, it is possible to complete the course individually if you wish.
What should I expect from the assignments?
You will create a Life Map, develop your own personal story, integrate it into a larger presentation, and record your presentation for feedback from your classmates. You should allocate at least one hour a week to complete each assignment.
60 Decibels makes it easy to listen to the people who matter most. Our Lean DataSM approach turns customer voice into high-value insights that help businesses maximize their impact. We have a network of 120+ trained Lean DataSM researchers in 30+ countries who speak directly to customers to understand their lived experience. By combining voice, SMS, and other technologies to collect data remotely with proprietary survey tools, we help clients listen more effectively and benchmark their social performance against their peers.
Acumen is changing the way the world tackles poverty by investing in companies, leaders and ideas. In 2014, Acumen created Lean Data, a new standard for how impact measurement can add value to customers, companies, and investors, and does so at a fraction of the cost of other approaches. https://acumen.org/lean-data/
For more than 100 years, The Rockefeller Foundation’s mission has been to promote the well-being of humanity throughout the world. Together with partners and grantees, The Rockefeller Foundation strives to catalyze and scale transformative innovations, create unlikely partnerships that span sectors, and take risks others cannot –or will not. For more information, please visit www.rockefellerfoundation.org